Casual Concierge

Reporting directly to the Senior Services Manager, this role is working on a casual basis.

We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity – even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.

Your duties and responsibilities will include but are not limited to:

• Meeting and greeting visitors to Manchester Central, ensuring all are welcomed in a friendly and professional manner.
• Providing a comprehensive information service to the venue’s diverse customer base.

The ideal candidate will have:

• A background in a concierge or equivalent role, preferably within the events or hospitality industry.
• An in-depth knowledge of Manchester as a tourist destination.

You must have:

• A passion for delivering excellent levels of customer service
• Enthusiasm and drive to succeed in a fast moving and challenging environment

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