VP, Service Design & Customer Experience Strategy

Company: hackajob
Apply for the VP, Service Design & Customer Experience Strategy
Location: London
Job Description:

hackajob is actively seeking a Vice President of Service Design to join their team in Greater London. In this role, you will lead cross-functional teams to deliver excellence in service design and enhance customer experiences within a leading financial institution.

The position requires advanced knowledge of service design principles and a proven record of working on end-to-end customer experiences. You will craft innovative solutions and optimize service delivery processes across various platforms.

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Posted: June 1st, 2026