Omnichannel Store Experience Leader

Company: Marks and Spencer
Apply for the Omnichannel Store Experience Leader
Location: Lancashire
Job Description:

Marks and Spencer is looking for a Head of Store Experience to lead the omnichannel store proposition across UK & ROI stores. This role focuses on removing barriers to great customer experiences and shaping new service and selling propositions.

The ideal candidate will be a strategic, customer-obsessed leader with experience in transformational change. You will work across multiple departments, delivering innovative experiences and leading a high-performing team.

Benefits include a colleague discount, competitive holiday allowance, and a strong pension plan.

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Posted: June 1st, 2026