QA Technologist

You Will

• Support Quality Assurance initiatives, managing the QA Assistant Tech
• Work collaboratively with the Technical Manager, the wider Q&S team, Regional Offices, Suppliers and other key stakeholders to continuously improve and strive for the best outcomes, using key metrics to achieve and maintain Superdry quality standards
• Be accountable for all daily AQL inspection decisions, striking the right balance between maintaining Superdry’s best-in-class quality and commerciality
• Mentor and upskill the Assistant QA Tech, using quality issues as teaching tools to increase their experience and commercial awareness across all product categories
• Oversee monthly reporting working collaboratively with the Technical Manager, including Supplier Quality Performance Reports, AQL Debits and other reports required to progress and deliver on key department strategy
• Manage and analyse returns data, issuing meaningful reports as needed, and highlighting any risk to product quality or need for further action to wider stakeholders
• Inform key stakeholders of post-shipment quality, performance or fit issues, sharing a clear picture of the history, solutions and options, and working with wider stakeholders to meet and maintain standards
• Arrange and/or carry out DC inspections, setting the inspection parameters, and reviewing the outcomes in line with company requirements
• Research and provide 3rd party re-processing options to the business for any shipped goods requiring improvement, liaising with the business stakeholders and re-processors to ensure swift resolutions

You Are

• University educated with a related degree and/or extensive experience in a similar role
• Experience visiting garment factories globally
• Able to think and operate strategically and make well-founded, commercial decisions
• Able to communicate and present effectively, including to senior stakeholders
• Able to train and inspire others in managing and improving Superdry quality
• Confident working on PLM and Microsoft 365 applications (including Teams, Excel, PowerPoint). Knowledge of PowerBI is an advantage
• Able to work effectively at pace, embracing change in a busy environment, coping effectively with a high demand in terms of output
• Diligent, with an excellent attention to detail, and also enthusiastic and determined with a positive attitude

Working for Superdry has never been so rewarding…

• 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme
• An additional day off to celebrate your Birthday
• Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave
• Company Pension scheme
• All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary
• A big staff discount – naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online
• Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock
• A health cash plan is open to all employees.
• Flexible working and core working hours between 10am – 4pm to help you achieve that all-important work-life balance
• Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff.
• A range of learning and development materials to help you in your career and grow with us
• We like to give back, so we allow our employees time off for volunteering work
• A global employee assistance plan in place that you can access anytime you want – it’s free and confidential
• You’ll also have access to a Cycle To Work Scheme
• A range of local discounts with businesses across Gloucestershire

England, United Kingdom of Great Britain and Northern Ireland

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