PMO Lead
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Contract
Permanent
Working Hours
35 hours per week is full time. We are open to part time/flexible working patterns where possible. Please let us know in your application your desired working pattern.
Salary
£60,045 – £72,984 per annum.
Location
London
Reporting To
Head of PMO
Hybrid Working Policy
Our permanent hybrid policy expects colleagues to work at least four days across a fortnight in the office.
About Us
The effective management and delivery of an ambitious portfolio of change is central to our organisational strategy. As PMO Lead you will play a leadership role in shaping and operating a modern Portfolio Management Office that supports projects, programmes and product‑led delivery.
Responsibilities
- Delivering accurate and insightful reporting across the portfolio of change for Executive and senior governance forums
- Building strong relationships across the Senior Management group and Executive team to secure the data, insight and engagement needed for effective portfolio oversight
- Developing and continuously improving approaches to portfolio, programme, project and change management, including benefits tracking, risk management, resource management, governance and assurance
- Driving consistent adoption of portfolio, programme and project management processes and tools to improve transparency, control and decision support
- Ensuring governance frameworks are effective, proportionate and responsive to the needs of an expanding portfolio spanning projects, product delivery and continuous improvement
- Supporting high‑quality decision‑making by identifying delivery risks, dependencies, trends and trade‑offs, and by strengthening proposals ahead of governance discussions
- Supporting the Head of PMO and Director of Transformation with Executive update and decision‑making forums, continually improving how those forums operate and the value they provide
- Maintaining an external perspective and applying best practice to strengthen PMO methods, standards and continuous improvement across the portfolio
Minimum Criteria
- Significant experience of leading or operating within a Portfolio Management Office or equivalent portfolio‑level delivery function
- Producing portfolio reporting from multiple sources to provide clear insight for Executive‑level stakeholders and support decision‑making
- A strong track record of working with and influencing senior leaders and executives across a complex organisation
- Broad delivery experience across areas such as projects, programmes, products or transformation, with sufficient depth to confidently advise and challenge delivery teams
- A solid understanding of delivery fundamentals including planning, resourcing, risk and dependency management alongside governance and reporting
- Supporting senior governance and decision‑making forums in a way that adds value through analysis, judgement, challenge and continuous improvement
Desirable
- Applying recognised project, programme and change delivery methodologies such as PRINCE2, MSP, MoP, P3O, PMP or APMP in a pragmatic way
- Coaching, mentoring and developing colleagues to strengthen project, programme and change delivery capability
- Improving systems, processes or ways of working to increase consistency, efficiency and control across a portfolio environment
- Understanding organisational priorities, spotting complexity and interdependencies, and shaping the right portfolio‑level approach across multiple pieces of work
Why You’ll Love Working with Us
- Flexibility and hybrid working
- A strong focus on wellbeing and inclusion
- Investment in learning, development and progression
Benefits
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Various family‑friendly policies, including enhanced maternity pay, carers and dependants leave
- Employer provided benefits such as private medical insurance, virtual GP, critical illness cover, life assurance cover, among others
- Choice of voluntary benefits including technology scheme, cycle‑to‑work scheme, will‑writing service, among others
- Gym membership discounts and a fully equipped on‑site gym open 24/7 in London only
Equal Opportunity Employer
The Financial Ombudsman is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team. We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please find out more at https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion
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