Job Overview
Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front‑facing security operations and safe management of BOH areas across the centre.
The Role
As a Security Officer Compliance you will play a vital part in maintaining a safe, compliant and well‑managed shopping centre. You will support day‑to‑day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.
Pay rate – £13.82.
Responsibilities
- Conduct routine and ad‑hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms and shared BOH spaces.
- Monitor compliance with fire safety requirements, health & safety standards, waste management procedures, deliveries and loading bay protocols.
- Identify hazards, unsafe practices and non‑compliance issues and take appropriate action.
- Act as the BOH point of contact for retailers and their contractors.
- Provide guidance and advice to retailers on BOH rules, safety expectations and best practice.
- Challenge non‑compliance professionally and constructively.
- Build positive working relationships to encourage voluntary compliance.
- Record all inspections, issues and actions using agreed reporting systems.
- Escalate serious or repeat breaches to management.
- Support enforcement actions where necessary in line with centre policies.
- Operate as part of the security team, responding to incidents as required.
- Maintain a visible BOH presence to deter theft, misuse of areas and unauthorised access.
- Support emergency responses including evacuations, fire alarms and major incidents.
- Monitor contractor access and compliance with site rules.
- Ensure deliveries are conducted safely and within designated timeframes.
- Challenge unauthorised access or unsafe working practices.
Required Qualifications
- Valid SIA Door Supervisor Licence.
- Strong knowledge of BOH operations in retail or commercial environments.
- Confident communicator capable of professional challenge.
- Good understanding of health & safety and fire safety principles.
- Ability to write clear reports and maintain accurate records.
- First Aid at Work.
- Fire Marshal / Fire Warden training.
- IOSH or equivalent H&S qualification.
- Experience in retail centre security or operations.
Personal Attributes
- Calm, confident and approachable.
- Fair and consistent in enforcement.
- Proactive and observant.
- Comfortable working independently.
- Strong problem‑solving skills.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.
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