Why Ryan?
- Competitive Compensation and Benefits
- Business Connectivity Reimbursement (Phone/Internet)
- Gym Membership or Equipment Reimbursement
- LinkedIn Learning Subscription
- Flexible Work Environment
- Tuition Reimbursement After One Year of Service
- Accelerated Career Path
- Award-Winning Culture & Community Outreach
Director, AI-Enabled Business Solutions – Role Overview
The Director, AI-Enabled Business Solutions at EAP is accountable for accelerating the practical adoption of AI across the organization, translating emerging capabilities into scalable, secure, and commercially valuable business solutions.
Key Responsibilities
- AI Acceleration & Business Enablement: Identify, prioritise, and accelerate AI-enabled use cases aligned to EAP strategic priorities, translate business challenges into deployable AI solutions, and drive adoption across priority service lines, functions and client offerings.
- Solution Design & Delivery: Partner with technology, product and data teams to design AI solutions that are secure, scalable and compliant; ensure integration with existing platforms; oversee pilots through to production and handover to BAU teams.
- Commercial Impact & Growth: Support the development of AI-enabled propositions that differentiate EAP services and bolster revenue growth; quantify and track value delivered through AI initiatives.
- Governance, Risk & Responsible AI: Ensure AI initiatives align with enterprise risk, security, data governance and responsible AI standards; establish decision frameworks, controls and success metrics.
- Stakeholder Leadership: Operate as a senior business partner across EAP, influencing leaders without direct authority; collaborate with global AI and technology counterparts; build AI literacy and confidence across business leadership and delivery teams.
Measures of Success
- Deliver measurable business value through AI initiatives.
- Increase AI-enabled solution adoption across EAP service lines.
- Reduce manual effort and process friction through AI automation and augmentation.
- Successfully transition AI solutions from pilot to enterprise-scale delivery.
- Positive leadership and stakeholder feedback on clarity, impact and governance.
Education & Qualifications
- Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, Data Analytics, or related field (required).
- Master’s degree (MBA, Technology Management, AI/Data-related discipline) (preferred).
- Relevant certifications in AI, automation, cloud technologies, agile delivery or digital transformation (advantageous).
- Strong understanding of Generative AI platforms and enterprise AI adoption practices.
- Experience with AI tools such as Claude, ChatGPT, Microsoft Copilot or similar LLM platforms.
- Familiarity with AI-enabled workflow automation and human-in-the-loop agentic solutions.
- Knowledge of enterprise data platforms, automation tools, and service delivery technologies.
- Experience collaborating with product, engineering, data and platform teams in enterprise environments.
- Proficiency with Microsoft Office Suite (PowerPoint, Excel, Teams) and project collaboration tools (Jira, Confluence, Miro or similar platforms).
- Understanding of AI governance, data privacy, security and responsible AI principles.
Equal Employment Opportunity / Affirmative Action / Accommodation
Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan’s policy to make reasonable accommodation for qualified individuals with disabilities.
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