Client Acquisition Director

Company: Ricoh UK
Apply for the Client Acquisition Director
Location: London
Job Description:

Ricoh is seeking a senior, results‑driven Client Acquisition Director to win new international enterprise customers headquartered in the UK. This is a strategic, new‑business role focused on securing high‑value, multi‑country enterprise accounts and positioning Ricoh as a long‑term digital transformation partner.

The role

You will be accountable for acquiring large, complex enterprise clients based in the UK, typically with total contract values of $10m+, across Ricoh’s full portfolio including Managed Print Services, IT Services, Workplace Experience, and Business Process Automation. Operating in a global matrix, you’ll lead pursuit strategy, engage C‑suite stakeholders, and orchestrate cross‑functional teams to deliver high‑impact wins.

Key responsibilities

  • Own new‑logo acquisition of large, strategic international enterprise accounts headquartered in the UK, including major multinational organisations
  • Identify, pursue, and close high‑value global opportunities, growing Ricoh’s market share and long‑term revenue
  • Develop and execute account acquisition strategies aligned to customers’ digital transformation goals
  • Build trusted relationships with senior stakeholders across IT, Finance, Operations, Procurement, and Corporate Real Estate
  • Lead complex, multi‑country sales pursuits across Ricoh’s full solution portfolio
  • Coordinate and lead virtual, cross‑functional global teams including sales, technology SMEs, solution architects, and portfolio leaders
  • Lead complex commercial and contractual negotiations with global procurement and legal teams
  • Provide thought leadership and market insight, bringing a consultative and challenger mindset to customer engagements
  • Maintain accountability to senior internal stakeholders through clear reporting, forecasting, and governance
  • Contribute to wider sales and growth initiatives as required

What success looks like

  • Delivery of a robust account acquisition plan for the UK
  • Consistent pipeline development and conversion of high‑value enterprise opportunities
  • International enterprise wins typically valued at $10m+ per annum
  • Strong executive‑level relationships within target accounts
  • Effective leadership of regional and global pursuit teams in a matrix environment

What you bring

Experience

  • 7+ years enterprise account acquisition, focused on new‑logo wins
  • 5+ years consultative, value‑based selling
  • Proven success selling to large international enterprises in complex environments
  • Experience leading multi‑country pursuits
  • Comfortable operating across global time zones and cultures

Skills & capabilities

  • Executive presence and credible C‑suite engagement
  • Deep understanding of managed services, IT services, workplace and digital transformation
  • Strong commercial and financial acumen
  • Ability to influence without direct authority
  • Excellent stakeholder management and cultural agility

Education

  • Bachelor’s degree or equivalent

Why Ricoh

At Ricoh, we help organisations transform the way they work through innovative technology and services. You’ll join a globally recognised brand with the scale, ambition, and portfolio to win at enterprise level, and the opportunity to shape significant, long‑term client relationships.

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Posted: June 1st, 2026