11hrs p/w; Sun 11:00 – 17:00; Sat 09:00 – 15:00
About The Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Job Responsibilities
- Customer Service – delivering an exceptional customer experience to all customers, from helping them find the perfect product to completing their purchase at the till.
- Brand Bra Experience – providing the brand bra fitting experience, giving customers expert advice on size and suitable styles.
- Visual Merchandising – owning the merchandising and presentation of products, helping customers find what they need and discover new items.
- Store Standards – maintaining front‑ and back‑of‑house standards, including managing deliveries, stock replenishment, loss prevention, and adherence to health & safety procedures.
About You
- Passion for retail – love for all aspects of retail and creating a unique experience for every customer.
- Love the customer – keenness to learn and develop customer service skills and product knowledge, and to participate in learning programmes.
- Relationships that count – desire to build valued relationships with team and customers.
- Team Player – flexible, supportive and contributing to a positive working environment for all team members.
- Fast is fun – ability to work in a busy environment and adapt to multiple tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group. We deliver iconic lingerie, seamless service and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most‑loved lingerie, iconic sleepwear, athleisure, swimwear, and award‑winning fragrances. Our people create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.
About The Team & Benefits
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria’s Secret, Next, Gap in‑store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include “Workplace Adjustments” in the subject line).
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