Senior Product Manager, Biometrics Fraud
Position Overview:
The Senior Product Manager, Biometrics Fraud will own the roadmap and execution of biometric fraud detection across our identity verification (IDV) platform—enabling our customers to stop presentation attacks, deepfakes and injection attacks while preserving conversion and trust for the end user. You will translate evolving fraud patterns, customer requirements, and regulatory expectations into product requirements and measurable outcomes, partnering closely with Engineering, AI R&D, Risk/Fraud specialists, Security, Compliance, and Growth teams. Reporting to the Sr Director Product Management, you will be responsible for prioritizing investments based on customer impact and evidence, driving end-to-end delivery and continuous product performance through analytics, experimentation, and feedback from production.
Responsibilities
- Stay on top of the latest fraud attacks in the biometrics IDV space, such as deepfakes and injection attacks
- Experiment with and A/B test new UX that both catches more fraud and minimises user friction
- Deep dive into recent fraud attacks to understand what’s driving them and work closely with Engineering and AI teams re potential solutions
- Work closely with Data Science to understand product metrics and false positive vs false rejection trade‑offs
- Understand key compliance and legal requirements from internal experts
- Partner closely with Growth to understand our customers’ needs and how we’re meeting them with our latest technology
- Spend time with customers as the company’s biometrics fraud expert
- Prioritise the roadmap given the above competing requirements and cross‑team dependencies
Essential Qualifications
- 5+ years of product management experience
- Numerically strong re product analytics and root cause diagnoses
- Strong communicator of first principles to internal stakeholders and external customers
- Ability to partner well with Growth team (Customer Success, Sales), Legal, Compliance
Preferred Qualifications
- Experience in KYC and/or identity and/or financial services
- ML frameworks, methodologies, and AI‑informed decision‑making
- Fincrime, fraud detection, biometrics fraud
- B2B2C Sales environments
Entrust is an EEO/AA/Disabled/Veterans Employer. Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact accessibility@entrust.com.
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