Benefits
- Company Pension Scheme – enhanced contributions to boost retirement savings and salary sacrifice scheme available.
- Continuous Training – ongoing development programme and access to the on-demand learning portal One Rhenus.
- Exclusive Discounts – discount portal to save money on everyday spending, holidays, fitness & leisure.
- Free Parking – free parking, EV Salary Sacrifice Scheme driving electric more affordable, leasing new electric car with savings on tax and National Insurance.
- Health & Sports – Employee Assistance Programme provides 24/7 confidential support, hotline, personalised counselling, and online resources.
- Holiday Bonus – enhanced holiday entitlement with a buy and sell scheme.
Job Description
We are looking for a UK Internal Sales person. Working in conjunction with the UK Internal Sales Manager and the Group Commercial Team, you will join the Rhenus UK Sales Team as an Internal Sales Co‑ordinator.
Your role will be integral to the growth and development of our branch’s existing customer base, as well as introducing new customers along the way. The internal sales team proactively develops spot quotes, increasing quotation enquiries, leading to shipment growth across the UK, and improving conversion rates and gross margin. This also includes the proactive implementation of our IT Solutions Freight Portal – Weborder.
Full training on all of our systems and services will be provided within the first three months.
This role involves full engagement with direct customers promoting the Rhenus strengths.
Key Competencies
- Excellent organisational skills, and an ability to work under pressure and within a timeframe.
- A general overall knowledge of the basic windows packages, and the ability to learn quickly the web portals of the clients.
- Be a confident and sharp‑witted individual, but with an ability to be a member of a team, working in conjunction with fellow colleagues.
- Excellent telephone and email manner.
- Knowledge of the automotive manufacturing industry is an advantage. Much preferred is the ability to be pro‑active and be prepared to react to ever changing requirements.
- Previous admin experience required.
- Previous customer service experience advantageous.
Skills and Experience
- Highly competent computer skills across all areas of Microsoft Office.
- Previous experience working within customer service would be an advantage.
Qualifications
- GCSEs in Maths and English, or equivalent.
- Degree and/or relevant professional body membership (where applicable).
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