Retail Security Officer — Protect & Patrol with Great Benefits

Company: Mitie Cleaning & Hygiene Services
Apply for the Retail Security Officer — Protect & Patrol with Great Benefits
Location: Norwich
Job Description:

Better places, thriving communities.

Sainsburys St Stephens (Norwich)

Pay rate: £14.51

Reference: 96065

Various Shifts

To be discussed at interview.

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

Qualifications & Vetting

Preferable you hold a current SIA licence or SIA certificates. Training for a licence can be provided in some circumstances.

A full 5‑year checkable employment/education history is required; failure to provide this may lead to withdrawal of offer or termination of employment.

Main Duties

  • Deliver industry leading customer service
  • Deter violence and public order offences
  • Conduct patrols of the store
  • Utilise CCTV systems to support the reduction of crime and stock loss
  • Liaise with the store management teams
  • Liaise with the Police and crime partnerships to support the reduction of crime in store
  • Wear body‑worn CCTV to increase colleague and customer safety

Benefits

  • Contracted hours
  • Annual leave entitlement
  • Pension and life insurance schemes
  • Free uniform supplied
  • SIA re‑licencing programme
  • Comprehensive induction and training programme
  • Access to Mitie’s employee benefits including financial services, retail discounts, reward schemes and online GP services
  • Apprenticeship schemes
  • Progression and development opportunities
  • All breaks are paid

We are committed to ensuring our recruitment process is inclusive and accessible to all.

Apply Now.

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Posted: June 1st, 2026