Aqua Cure Group, a leading company in the Water Treatment industry, are seeking an Internal Sales Advisor to join their team.
This is an office based role.
Working hours are Monday – Thursday 8.30am – 5.30pm with a 5pm finish on a Friday
OTE £39,900-£41,900
Responsibilities
- Reach out to customers from a designated database to foster engagement, understand their needs, and support ongoing sales and service initiatives
- Strategically organize and conduct outbound calls with meticulous attention to detail, ensuring that all pertinent information is recorded and actions are properly executed
- Spot potential sales opportunities during customer conversations and respond effectively by presenting appropriate products or services that align with their requirements
- Create and deliver precise quotations for a variety of products and services, ensuring that prices and terms comply with company standards and meet customer expectations
- Collaborate closely with the Sales Manager to advance identified opportunities and facilitate the successful conversion of leads into actual orders
- Establish, nurture, and strengthen customer relationships by gaining a deep understanding of their needs, challenges, and priorities
- Efficiently manage your daily workload and priorities to enhance productivity, efficiency, and responsiveness to both customer and business needs
- Take the initiative to suggest and implement solutions that cater to customer needs, leveraging negotiation and problem-solving skills to achieve favourable outcomes for both the customer and the business
Experience Required
- Proven ability to execute structured and impactful outbound customer calls, leveraging provided data to uncover needs, drive engaging conversations, and create valuable sales opportunities
- Demonstrated experience in spotting and maximising sales potential through strategic questioning, attentive listening, and personalised product or service suggestions
- Skilled in preparing and delivering precise quotations for a diverse array of products and services, ensuring they align perfectly with customer needs and commercial standards
- Exceptional negotiation and objection-handling abilities, with a talent for influencing outcomes while preserving positive and professional interactions with customers
- Expert at managing a personal sales portfolio effectively, striking a balance between proactive sales efforts and administrative duties
Requirements
- Communication – Communicates clearly and confidently to build rapport with customers and maintain effective working relationships with internal stakeholders
- Teamwork – Works collaboratively with colleagues and sales managers to support opportunity conversion and deliver a consistent customer experience
- Customer Focus – Delivers professional, timely, and effective customer service across phone, email, and digital channels, responding accurately to enquiries, objections, and complaints
- Sales Awareness & Opportunity Conversion – Identifies and progresses sales opportunities through effective questioning, tailored recommendations, and appropriate quotation or escalation
- Pipeline management – progressing all prospects, exemplary follow up, negotiation and objection handling skills
- Drive – persistent and resilient in their drive to achieve results, deliver high standards for themselves and their team. A self-start with the focus to learn new systems
Benefits
- 23 days holiday
- Competitive Commission Scheme – OTE £39,900-£41,900
- Employee Discount/Perk Platform
- Free onsite parking
- Monday to Friday working schedule
- 24 Access to our Employee Assistant Programme
- Pension Scheme
- Culligan Product Discounts
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