Job Details
Salary: £24,863 per annum, plus up to £2,000 discretionary bonus per year.
Work Hours: 37.5 hours per week, Full time.
Location: Southampton (SO14 7SJ).
About the Role
As a Store Colleague at H&T, you’ll be the face of our leading pawnbroker and one of the top jewellery and watch retailers. You’ll provide a warm welcome and expert support to every customer in one of our 285+ stores.
You don’t need experience in pawnbroking; all training provided.
We offer full training, ongoing support, and a clear career progression path.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Use multilingual skills advantageously; additional languages appreciated.
Qualifications & Requirements
Spanish or Romanian speaker preferred; not required.
Strong sense of integrity and willingness to learn.
Benefits
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Up to 25% off jewellery and high-end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via employee perks portal.
Apply
Ready to join a company that puts people first? Apply today and start your journey with H&T.
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