Retail Security Support Officer

Leicester Support Officer

Hourly Rate: £14.58

Working hours: various

Must be able to travel to Leicester (Fosse Park & Thurmaston), Loughborough and surrounding areas.

Candidate must have 5 years trackable working history in the UK.

Why You’ll Love This Job

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £14.58 per hour with a 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

What We’re Looking For

• Security experience essential.
• A valid SIA Licence.
• Excellent customer service and communication skills, energy, and enthusiasm.

Your Role

• Stay compliant with all policies and legal requirements.
• Use technology for effective reporting.
• Proactively review and improve Assignment Instructions.
• Stay alert by reporting hazards and remaining vigilant.
• Handle challenging situations with calm and professionalism.
• Emergency readiness: contact emergency services when needed.

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