Arc’teryx is expanding across Europe and we’re looking for a passionate Lead (all genders) to drive the guest experience, product, people, and operations at our Bicester store.
Your Opportunity at Arc’teryx
We grow across Europe with a culture of curiosity, learning by doing, and a long‑term path in retail. Our “Leave It Better” spirit shapes how we work.
As an Arc’teryx Lead, here’s what you’d be doing:
- Lead with Purpose: embody the Arc’teryx Vision, Purpose, and Values—bringing leadership, awareness, and energy to every shift on the floor.
- Elevate the Guest Experience: support the team in delivering world‑class service by sharing product knowledge, coaching Product Guides, and leading from the floor five days a week.
- Drive the Business Forward: help oversee all five pillars of the store—experience, product, community, operations and people—while managing inventory, visual merchandising and daily operations.
- Build Community & Connection: share brand stories and event details with guests and teammates, making everyone feel welcome and inspired to join in.
- Communicate & Collaborate: keep the team aligned by sharing company updates, supporting store procedures, and partnering with leadership to meet goals.
- Operate with Excellence: manage transactions, open and close the store, and use tools to track sales, labour and budgets—keeping everything running smoothly.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands‑on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Lead?
- Leadership Experience: 1+ years of leadership and retail experience, with a natural ability to coach, motivate and unlock potential in others.
- Guest‑Centric Mindset: a passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling and community engagement.
- Operational Excellence: strong organisational, time‑management and problem‑solving skills, with the ability to manage inventory, scheduling and team performance.
- Language Skills: fluency in both the local language (e.g., German) and English is essential.
- Flexibility: willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.
Hours: Full‑Time | 5 days a week
Compensation: Salaried | Base + bonus
Growth At Arc’teryx
Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams
Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and serve our guests.
How We Hire
We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: predictable scheduling/rota planning that supports team balance
- Arc’ Adventure: an employee recognition programme offering outdoor experiences
- Growth & Learning: access to leadership training, skill‑building workshops and career development programmes
- Wellbeing Resources: support programmes that promote physical, mental and financial wellbeing
- Gear Access: generous employee purchase programme + industry pro deals
- Care & Repair: access to product care guidance and repair services aligned with our ReBIRD commitment
*Benefits may vary by role and location
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