Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand’s inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.
If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called ‘Experience Experts’, and it’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and be excited to to play your part in our ‘Back to the Mulberry Spirit’ strategy.
Responsibilities
- Create a welcoming and fun environment for customers and team.
- Deliver an engaging, dynamic and memorable customer experience in store.
- Develop and maintain key customer relationships using instore CRM tools.
- Be culturally connected; understand how Mulberry fits into the fabric of life and art around us.
- Show curiosity about the business and share ideas.
- Have a competitive spirit and strong desire to succeed.
- Deliver operational excellence showing respect and consideration for people, product and the environment.
- Embodied values: honest, dynamic, community spirited.
- Support an inclusive culture by being open-minded and respectful towards others.
- Feel inspired to work for a B Corp business; incorporate environmentally and socially responsible practices into your work.
Qualities
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- 2 paid volunteering days per year
- Access to Help@Hand – a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
£13.45 – £13.45 an hour
This role also offers commission.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.
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