Inbound Sales Development Representative – London
Position Summary
Looking to get into tech sales? No tech experience? That’s okay – we’ll teach you everything you need to know through our extensive onboarding program! Harness is looking for individuals who are passionate, driven, smart, goal-oriented and are motivated to exceed expectations and advance their career in B2B software sales. As an Inbound Sales Development Representative, you will be the first point of contact for prospects who engage with Harness through demo requests, trials, events, webinars, and marketing campaigns! Your role is to respond quickly, qualify effectively, and convert inbound interest into pipeline for our Account Executives.
About The Role
- Respond to and qualify inbound leads from web forms, trials, events, & content downloads
- Manage speed-to-lead SLAs and follow-up cadences (minutes and hours, not days)
- Convert inbound leads into sales-qualified meetings for Account Executives
- Cold call, email, leverage LinkedIn & direct mail (get creative!) for strategic outreach
- Leverage tools including Salesforce, Outreach, ZoomInfo, Sales Navigator, and Nooks
- Partner closely with Marketing and Sales to share trends, lead quality feedback, and campaign performance
- Exceed specific daily, monthly, quarterly KPIs and pipeline metrics to help achieve sales goals
- Conduct high-level conversations explaining the value proposition of the Harness Platform
About You
- Proven track record of success and thrive in a metrics-driven culture.
- At the core, you are curious and creative.
- Demonstrate an insatiable desire to learn and improve.
- Adaptable, professional, courteous, and motivated with a strong work ethic.
- Ability to thrive in a fast-paced, startup team environment.
- Ability to proactively resolve problems in a timely manner; develop alternative solutions.
- Have a desire to work hard, exceed expectations, and outperform their quotas.
- A student by nature – not only accepts feedback but seeks it out. Not afraid to ask for help.
- Customer-facing experience preferred
Work Location
- London (4 days in office)
What You Will Have At Harness
- Competitive salary
- Comprehensive healthcare benefits
- Quarterly Harness TGIF-Off / 4 days
- Monthly, quarterly, and annual social and team-building events
- Recharge & Reset Program
- Monthly internet & phone reimbursement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
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