Customer Experience Team Leader – Hybrid

Buuk Infrastructure Limited in Cardiff is looking for a Contact Centre Team Manager who is passionate about customer service and committed to delivering an exceptional customer experience. You will lead a team of Customer Service Advisors, ensuring they exceed customer expectations across multiple brands.

This role requires excellent communication and people management skills. The company offers a supportive environment, hybrid working options, and numerous benefits including a competitive pension, annual pay review, and generous holiday entitlement.

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