Sales Development Representative

What You’ll Do

• First contact for inbound leads, shaping the customer’s first impression and guiding them through qualification.
• Manage inbound opportunities across multiple channels including phone, email, and LinkedIn.
• Collaborate with Sales and Marketing teams to ensure seamless lead management and feedback loops.
• Qualify and disqualify prospects, ensuring time and effort are focused on the right opportunities.
• Achieve KPIs, such as discovery calls booked, lead qualification, and conversion rates.
• Complete weekly activities to meet sales performance metrics, including presentations and sales.
• Manage customer relationships, engaging them in value‑added activities.

Qualifications & Skills

• Minimum 2 years of sales experience in a similar role (inside sales, SDR, BDR, or equivalent).
• Experience communicating product benefits appropriate for each prospect, with fluency in English.
• Experience working with inbound leads in a target‑driven environment.
• You will have experience using Salesforce or a similar CRM.
• You will hold consultative conversations with prospects and identify their needs.
• Professional and experience working in a structured office environment.
• Strong organizational skills, resilience, Experience balancing multiple sales opportunities.
• You will have experience with sales development as a career, not just a stepping stone.
• You will need to travel to meet potential customers or visit our offices.
• Experience establishing communication and engagement with prospects: articulate products and services.
• Excel in a fast‑paced role with monthly targets.
• Experience contributing to the ongoing development of sales processes and continuous learning.
• Ownership: accountability for results and outcomes.
• Ability to manage fluctuations in inbound lead volumes.
• This is a Hybrid or remote role that can be based in the UK.
• You’ll bring experience using AI and AI‑related technologies, ready to thrive here.
• You’ll apply AI every day to business challenges – improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Benefits

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Benefits vary by location but generally include private medical, life, and disability insurance.

Equal Opportunity Employer

We’re An Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

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