Inbound Contact Centre Team Leader – CX & Performance

Company: Goldman Sachs Bank AG
Apply for the Inbound Contact Centre Team Leader – CX & Performance
Location: Birmingham
Job Description:

A leading global investment bank in Birmingham is looking for a Contact Centre Team Manager to enhance customer service. The role involves leading front-line staff, monitoring performance metrics, and promoting a culture of continuous improvement. The ideal candidate will have over 5 years of experience in customer service, with at least 2 years in management. The position offers a range of benefits, promoting both professional growth and work-life balance.#J-18808-Ljbffr…

Posted: June 1st, 2026