Overview
Sales Development Representative (SDR), EMEA at Airwallex. Join to apply for the SDR role at Airwallex.
Airwallex is the only unified payments and financial platform for global businesses. Powered by our proprietary infrastructure and software, we empower over 150,000 businesses worldwide with fully integrated solutions to manage accounts, payments, spend management, treasury, and embedded finance at a global scale. Proudly founded in Melbourne, Airwallex has a team of over 1,800 across 26 offices, valued at US$6.2 billion, and backed by leading investors.
What you’ll be doing
- Move solid leads through the funnel by connecting them to a salesperson and arranging meetings.
- Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team.
- Execute plays and designed touchpoints in the customer journey via cold calls, emails, chat, and social media.
- Develop relationships with prospects to uncover needs, qualify interest, and prepare hand-off to sales.
- Present product information to customers after identifying their needs.
- Follow up with potential customers who expressed interest but did not initially convert.
- Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new needs.
- Update activity and contact information in the CRM, meet/exceed SLAs, and support weekly reporting.
- Share outreach strategies and best practices by testing touchpoints and provide feedback to Marketing to improve targeting and messaging.
- Collaborate with Marketing to help evolve demand generation and sales processes and create key tools and assets.
What you’ll need
- Track record of top performance or prior success in an SDR-related role (minimum 1 year).
- Superior verbal and written communication skills.
- Strong interest in technology.
- Self-starter able to operate in a hyper-growth environment.
Capabilities and environment
We operate in a hybrid environment with a minimum of 3 days a week in the office (LABS House, Holborn).
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and consider all qualified applicants based on merit, qualifications, competence and talent. We do not discriminate based on color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other protected status. If you need accommodations, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. If approached, please verify with our team.
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