Support Retail Security Officer

Better places, thriving communities.

Location

Manchester & surrounding areas – including Greater Manchester, Ashton Moss, Sale, Walkden, Altrincham & Bury the Rock.

Hours

Various

Hourly Rate

£14.58 per hour

Requirements

• Valid driving licence and reliable transport.
• 5 years trackable UK working history.
• Valid SIA Licence.
• Excellent customer service and communication skills, energy, and enthusiasm.
• Security experience (essential).

Responsibilities

• Stay compliant with all policies and legal requirements.
• Engage with provided technology for effective reporting.
• Review and improve assignment instructions.
• Remain vigilant, report hazards, and stay alert.
• Handle challenging situations with calm and professionalism.
• Contact emergency services when needed.

Why You’ll Love This Job

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £14.58 per hour with a 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Company‑funded SIA Licence renewal and continuous training.
• Cutting‑Edge Tech: Body‑worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

Benefits Overview

• Virtual GP and medical support.
• Salary Finance – advance up to 50% of earned pay before payday.
• Flexible benefits platform, Choices – customize dental insurance, dining cards, coffee clubs, tech products, and more.
• MiDeals – high‑street discounts from thousands of retailers and gyms.
• Cycle‑to‑Work scheme.
• Life cover: greater of your equivalent annual salary or a minimum of £10,000.
• Save‑as‑you‑earn scheme.
• Mitie Matching Share Plan – potential free shares.
• Mitie Stars recognition with cash prizes up to £10,000.

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