Sales Assistant

Salary: Competitive Salary + Bonus + Excellent Benefits

Job Title: Sales Assistant – Brighton – Plumb Centre

Responsibilities

• Serve customers on the trade counter by understanding their specific needs and providing product recommendations.
• Respond to customer enquiries via phone & email promptly and courteously.
• Proactively contact customers to build relationships and drive branch sales, focusing on customers with reduced or inactive spending.
• Assist with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries, involving manual handling of heavy items.
• Drive a 3.5T van to deliver plumbing and heating supplies to customers, including building sites, businesses and private residences.
• Maintain high standards in the branch.

Working Hours

This is a full‑time permanent role of 40 hours per week, Monday‑Friday 07:30‑16:30 or 08:00‑17:00 with a 1‑hour break, plus 2 in 7 Saturdays 08:00‑12:00 paid as overtime.

Qualifications

• A full UK manual driving licence (advantageous).
• Prior industry or trade experience (advantageous).
• Previous face‑to‑face customer service/sales experience (essential).
• Prior warehouse experience (ideal).
• Willingness to work as part of a team and take on a diverse role.
• Proactive, eager to learn, with a positive attitude and strong work ethic.

Benefits

Annual leave (increasing with length of service), a pension scheme matched up to 9%, potential bonuses, enhanced maternity and adoption leave, discounts, free healthcare access and well‑being support.

We look forward to receiving your application.

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