Availability Window
Days From time To time Sun 05:00:00 00:00:00 Tue 05:00:00 00:00:00 Thu 05:00:00 00:00:00 Fri 05:00:00 00:00:00 Sat 05:00:00 00:00:00
Working Hours and Pay
Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. A minimum of 16 hours per week is guaranteed, with roles from 12 hours also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts.
Responsibilities
- Lead the team to deliver a great experience for customers in-store.
- Work across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships that help colleagues perform at their best.
- Confidently lead the store in the Manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Stay curious and seek opportunities to serve customers, communities, and the planet a little better every day.
Qualifications
- Minimum age of 18 years.
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- Be a clear communicator, using a variety of methods to keep the team well informed.
- Be a natural leader who motivates and inspires the team to deliver outstanding results.
Equality, Diversity and Inclusion
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
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