Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process.
Reporting to a Sales Manager you’ll be expected to demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors; understand our product and pricing; effectively follow up leads to convert enquiries into site visits; utilise our Sales methodology, schemes and incentives to close sales; and achieve sales targets in line with business requirements.
Responsibilities
- Demonstrate comprehensive local knowledge of amenities, schools, transport links and competitors.
- Maintain a thorough understanding of our product range and pricing.
- Follow up leads effectively to convert enquiries into site visits.
- Utilise our Sales methodology, schemes and incentives to close a sale.
- Achieve sales targets in line with business requirements.
Qualifications
- Experience delivering sales in a service environment (housebuilding, retail, hospitality, banking, estate agency).
- Commercially astute with a good understanding of the market and competitors.
- Understand and act upon customer needs to maintain company reputation.
- Thrive on challenge, resilient and driven to achieve personal and organisational targets.
- Remain calm and controlled under pressure.
- Keep up to date with new thinking, including legislation, economic conditions and technology.
- Communicate and negotiate persuasively – capable of influencing others assertively and building rapport with customers.
- Embrace change and explore new ways of working to help continuous growth of the sales operation.
- Encourage and support people in the team, sharing knowledge and best practice.
- Build relationships across functions, internally and externally.
- Self‑starter who works effectively without direct management.
- IT literate.
- Flexible with working pattern – must be able to work weekends and bank holidays.
- Flexible with travel, sometimes at short notice.
- Hold a full driving licence and have use of a vehicle for business travel.
Company Commitment
We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.
Benefits
- Competitive Bonus Scheme
- Private Medical Cover – Single Cover
- 26 days’ holiday (increasing by 1 day for every 3 years of continuous service up to 29 days)
- First‑class pension schemes with the option of up to 10% employer contributions.
- Fully funded annual health assessment.
- Employee discounts and loan schemes, house purchase discounts.
- Cycle to Work scheme, reduced hotel rates, retailer discounts.
- Paid study leave, enhanced family‑friendly policies including Parents and Carers leave, share‑buying scheme.
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