The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with Tom and the team in our Gunwharf Quays store. The contract available is 8 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
What You Will Be Doing
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us, so you’ll be given expert product and selling skills knowledge to help you achieve this and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
Required Skills And Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Ability to provide exceptional customer service
Benefits
- Excellent bonus scheme – bonuses are paid quarterly when your store hits target
- Uniform allowance, refreshed every 6 months
- Cycle to work scheme, relocation packages and season ticket loans for London-based store colleagues
- Fun fund to ensure parties, treats, social activities and team building events happen regularly
- The Tyrwhitt Academy supports professional development, training and offers apprenticeship level qualifications that can be pursued while earning a full wage
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