Join our world‑famous Harrods Food Halls as a Sales Associate, working alongside a passionate, supportive team dedicated to delivering exceptional service and creating unforgettable moments for every customer. You’ll enjoy a competitive salary of £29.988.00 + bonus, along with access to our renowned Harrods benefits, including generous discounts across our stores and restaurants. We are currently hiring for multiple positions in the Food Hall including full‑time and part‑time.
About the Role
In this role you will be responsible for creating world‑class customer experiences in store. You do this by putting customers at the heart of everything you do, building strong customer relationships and demonstrating exceptional product and Harrods knowledge. The environment is fast‑paced, customer‑service focused, and you can expect each day to bring a new challenge and experience. Our teams are trusted to work with autonomy.
- Share ideas and best practice across your team and other divisions to enable everyone to perform at their best.
- Take time to understand and learn about our customers to be able to tailor your approach.
- Make every customer interaction personalised and memorable, setting us apart.
- Increase sales by selecting products to meet customer requirements whilst highlighting the features & benefits of the product.
- Ensure high standards of visual merchandising and product presentation and strong product availability through effective stock management and replenishment.
- Adhere to food safety and hygiene practices as well as checking that the environment is clean, well‑presented and inviting.
This role is fully on site, working 5 out of the 7 days a week.
About You
Our Sales Associates are at the heart of what we do. They live and breathe our core values, and they strive to make anything possible for our customers. With a strong passion to work with food, along with proven experience working in Food Retail or Hospitality, you will also have best‑in‑class experience in providing a memorable service to our clients.
- Have strong communication skills, and great attention to detail.
- Be driven by passion for our customers and delivering best‑in‑class service.
- Demonstrate exceptional product and Harrods knowledge, including your own Division and wider services across the Store.
- Be ambitious and excited by your sales targets, striving to achieve our group mission whilst continually learning and developing to achieve more.
- Be open to feedback from your manager, peers, colleagues and customers alike and responsive in taking actions for improvements.
We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information: Time Type: Permanent. Department: FH Confectionary Team Managers (Marianna Elias). Our pay and benefits package is extensive, and we offer development training and opportunities to accelerate careers.
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