Sales Adviser

Job Overview

Jewson, part of Stark UK, believes that our greatest asset is our people. We’re a vibrant community driven by decency, passion, and pride. We are looking for a Yard/Office Sales Advisor to join the friendly, supportive team at our branch in Gillingham, Kent (ME8 0QQ).

Work Hours

Full‑time role – Monday to Friday, 7:30‑17:00, and every other Saturday, 08:00‑12:00.

Responsibilities

• Identify new business opportunities and proactively pursue new customer accounts through strategic prospecting.
• Maintain and grow existing customer relationships by understanding their needs, upselling and cross‑selling solutions.
• Ensure new customers are onboarded and activated, maximising spend potential within the first 13 weeks.
• Drive increased profitability by optimising margins and increasing the share of wallet from each customer.
• Manage the entire sales process from lead generation to closing deals, ensuring accurate forecasting and pipeline management.
• Conduct regular customer visits, product demonstrations and presentations to build rapport and drive sales.
• Provide accurate and timely reports on sales activities, customer feedback and market insights.
• Recognise every customer, ascertain their needs and provide quick and efficient service.
• Ask open questions to build strong relationships and understand our customers’ current and future requirements.
• Maintain excellent standards across the yard, counter and shop floor.
• Operate machinery safely and carry out key operational activities such as off‑loading, picking, packing, restocking and loading vehicles.
• Support business initiatives to increase sales, margin and service as required.
• Continually develop your knowledge of core and specialist product lines to meet customer needs.
• Loading and unloading vehicles both manually and with a forklift (training will be provided).

Qualifications & Values

• Enthusiasm – radiate positivity and possess an unyielding passion for the merchant world.
• Decency – embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit – thrive in collaborative settings, believing that together we can achieve greatness.
• Pride – take pride in your work and dedicate yourself to producing top‑notch results.

Benefits

• Quality – unwavering commitment to providing outstanding products and service that exceed customers’ expectations.
• Supportive Environment – culture that prioritises your growth with the resources and support you need to excel.
• Professional Development – access to apprenticeships, training and mentoring programs designed to elevate your career.
• Great Benefits – competitive salary, bonuses, pension schemes and life assurance, among many other perks.

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