Medical Receptionist – Galashiels

Medical Receptionist – Part-Time (20 Hours per Week) Waverley Medical Practice

About the Role

We are currently seeking a friendly, organised, and highly motivated Medical Receptionist to join our busy and supportive team at Waverley Medical Practice. As the first point of contact for patients, you will play a key role in delivering excellent customer service within our practice.

Responsibilities

• Greeting patients and visitors in a professional and welcoming manner
• Managing telephone enquiries and appointment bookings
• Processing patient information accurately and confidentially
• Supporting clinical staff with administrative tasks
• Ensuring smooth day-to-day running of the reception area

Hours of Work

• 20 hours per week
• Monday to Friday, 9:00am – 1:00pm

About You

• Previous reception or administrative experience (ideally within a healthcare setting)
• Excellent communication and interpersonal skills
• Ability to work well under pressure in a busy environment
• Strong organisational and IT skills
• A professional and caring attitude towards patients

What We Offer

• Salary dependent on experience
• Opportunity to join the NHS Pension Scheme
• A supportive and friendly working environment

How to Apply

To apply, please send your CV and covering letter to: louise.martin@borders.scot.nhs.uk

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