Medical Receptionist – Galashiels

Company: NHS Borders
Apply for the Medical Receptionist – Galashiels
Location: Galashiels
Job Description:

Medical Receptionist Part‑Time (20 Hours per Week)

Waverley Medical Practice

About The Role

We are currently seeking a friendly, organised, and highly motivated Medical Receptionist to join our busy and supportive team at Waverley Medical Practice. As the first point of contact for patients, you will play a key role in delivering excellent customer service within our practice.

  • Greeting patients and visitors in a professional and welcoming manner
  • Managing telephone enquiries and appointment bookings
  • Processing patient information accurately and confidentially
  • Supporting clinical staff with administrative tasks
  • Ensuring smooth day-to-day running of the reception area

Hours of Work

20 hours per week Monday to Friday, 9:00am – 1:00pm

About You

  • Previous reception or administrative experience (ideally within a healthcare setting)
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure in a busy environment
  • Strong organisational and IT skills
  • Professional and caring attitude towards patients

What We Offer

  • Salary dependent on experience
  • Opportunity to join the NHS Pension Scheme
  • Supportive and friendly working environment

How to Apply

To apply, please send your CV and covering letter to: louise.martin@borders.scot.nhs.uk

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Posted: June 1st, 2026