Medical Receptionist / Care Navigator
Job Type: Permanent, part time hours (between 18 to 30 hours, dependant on preference of application)
Salary: £25,127 per annum (pro rata based off working hours – £13.45 per hour)
Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.
I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist perm role at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.
Responsibilities
- Greeting and assisting patients at the reception desk.
- Managing incoming calls and directing them to the appropriate departments.
- Scheduling appointments and maintaining the appointment system.
- Assisting with administrative tasks, such as data entry and filing.
- Collaborating with healthcare professionals to ensure effective patient care.
- Providing general information to patients and addressing their inquiries.
- Maintaining a clean and organized reception area.
Requirements & Skills
- Previous experience working as a receptionist, preferably in a similar setting (medical centre, GP, hospitals etc.)
- Experience of an exposure to using EMIS software.
- Strong communication and interpersonal skills.
- Excellent organizational abilities with attention to detail.
- Proficient computer skills and familiarity with basic office software.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Empathy and compassion towards patients.
- Knowledge of medical terminology is advantageous.
If you are a motivated individual with front of house and EMIS system experience, particularly in a medical centre or GP environment and want to make a positive impact within the business and people please apply.
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