Industrial Site Information Systems Manager

The Industrial Site Information Systems Manager (IS) is responsible for carrying out actions to maintain in operational conditions the information system, inc changes, upgrades, infrastructures, workstations and software throughout the site.

In this role, you will be a full member of Safran Nacelles’ IS department, you will be responsible for handling incidents on your perimeter and ensuring compliance with Safran Nacelles and Safran Group processes, technical standards and safety. You will also be the representative of the IS department for IS evolution projects affecting your site.

Responsibilities

• Maintain the site’s IS in operational conditions:
  • Ensure the maintenance in operational conditions of the local IS of the site including all systems and services, excluding safety equipment and standard infrastructure under the responsibility of the Safran Nacelles IS department, related to the production activities of the site.
  • Ensure compliance with the rules, processes, and contracts of the Safran and Safran Nacelles group. Deliverable: Monitoring and steering of remedial action plans.
  • Ensure upgrades of hardware and software systems, and security of local data. Deliverable: Follow-up of the patching plan and management of the remediation action plan.
  • Implement the backup procedures of the site in accordance with the directives of the Safran group and the SNA IS department. Deliverable: Follow-up of the backup plan Site.
• Apply the obsolescence and risk management strategy, according to the guidelines of the Safran Nacelles IS department. Deliverable: Opportunities to improve or simplify the IS.
• Work with all SNA IT teams to install / deploy common systems.
• At the request of the other IT teams help with the characterization of incidents or the organization of local tests (request the Computerization Manager, Referent for Business application / Business domain, Key-Users).
• Support IS crisis situations on site, by participating in crisis units, informing users until the resumption of services. Deliverable: site-specific communication, Participation in the development of the 8D.
• Develop the IS budget and implement it after approval by the SNA ISD, carry out budget monitoring, be responsible for keeping to the site’s budget. Deliverable: Regularly updated Site Budget File.
• Provide the Site Management with weekly dashboards on the efficiency and quality of the service in relation to the capacities of the IS production and take appropriate measures if necessary. Deliverable: Incidents dashboard / Request for changes / Load plan.
• Be the focal point of the site for the implementation of IS solutions deployed or to be deployed in particular in industrial computing (virtual and …).

Qualifications

• Previous experience working in an industrial site IS function and knowledge of industrial production processes (including Kanban, Andon and project management systems and tools) Essential
• Previous experience with complex supply and manufacturing flows and IS systems Desirable
• Pragmatic and solution-oriented approach Essential
• Strong interpersonal skills and abilities Essential
• Ability to navigate difficult situations, find collaborative solutions Essential
• Experience working with colleagues at national and international level Desirable
• Proven experience in providing information systems technologies and services on industrial sites Essential
• Understanding and using data to make informed decisions Essential
• Degree in Information Systems or equivalent experience in a manufacturing information systems environment Essential
• Experience in the operational management of an IS team Essential
• Experience working with quality standards and regulatory requirements Desirable
• Ability to present with impact and sell the benefits of change Essential
• In‑depth understanding, practice and qualification of recognized techniques and methodologies associated with project management Essential
• Good oral and written communication skills in English Essential
• Communication ability in French Desirable

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