Main area: Ward Clerk – Critical Care, Grade Band 2, Permanent contract – 30 hours per week (some long days, occasional weekend).
Salary: £25,272 per annum pro rata (annual). Closing date: 07/06/2026 23:59.
Job overview
- Do you thrive in a fast‑paced environment?
- Do you enjoy working within a large team?
- Do you want to make a difference to our patients and families?
The General Intensive Care unit is looking for a motivated and positive person to join our existing Ward Clerk team. The unit is dynamic, highly innovative and staffed with advanced nursing and medical protocols. We seek someone who can help us continue to provide the very best possible care in a friendly, supportive manner that fosters teamwork and ongoing development.
This role includes working shifts to cover the hours of 0700 – 2000, Monday to Friday, with possible weekend working occasionally required. For more information regarding this role or to arrange an informal visit, please call 01173427600.
Main duties
The Ward Clerk team supports the unit and is integral to the smooth running and positive experiences of our staff, patients and visitors. Key responsibilities include:
- Reception and front‑desk duties for patients, visitors and staff.
- Maintaining accurate records, filing and clerical work.
- Assisting with patient registration and discharge processes.
- Providing administrative support to clinical teams.
- Managing correspondence and communications.
- Ensuring compliance with infection control and safety procedures.
- Contributing to a positive team culture and continuous improvement initiatives.
Knowledge and Experience
- Previous reception or customer‑facing experience in a healthcare or public setting.
- Clerical/administrative experience including filing and reception.
- Previous NHS experience.
Skills and Abilities
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy.
- Able to communicate clearly and act quickly in an emergency.
- Good IT skills including Microsoft Office packages.
- Tidy and methodical working practice.
- Ability to work effectively in a busy team, adjust to change and motivate others.
- Ability to work independently as part of a team.
- Confidence to handle difficult conversations with patients, relatives and carers.
Qualifications and Training
- Educated to GCSE grade C or above in English Language and Maths.
Equity, Diversity and Inclusion
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under‑represented within the Trust.
The Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
All applicants are required to speak fluent English to an appropriate standard, assessed at interview.
Applicants must, if required, meet UKVI points‑based scheme eligibility for visa sponsorship.
The Trust uses electronic new‑starter forms on Trac to collect personal details securely and complies with data protection laws.
By applying for this post, you agree to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system and, if offered a job, into the national NHS Electronic Staff Records system.
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