Night Care Assistant

Job Details

Job Title: Night Care Assistant

Contract Type: Permanent

Salary: £26,227.50 per annum plus 10% Night Allowance, Pro Rata

Working Hours: 30 hours per week

Working Pattern: Working 3 night shifts per week between Monday and Sunday 21:30-07:30

Location: Harbour Place, Workington

Responsibilities

• Provide assistance to residents in need of physical personal care during the night, ensuring dignity and privacy.
• Recognise distress and identify positive ways to reduce it.
• Encourage independence in residents where possible.
• Actively participate in specified care management programmes.
• Assist with laundry and catering skills.
• Enable customers to meet the aspirations within their individual support plans, keeping up‑to‑date information.
• Help customers with daily activities, domestic support, and preparing meals, snacks and drinks to maintain independence.
• Safely assist customers’ mobility, including use of assessed equipment and manual handling aids.
• Support customers with administering medication.
• Provide personal care and support in line with Care Quality Commission (CQC) definitions.
• Inspire and motivate customers to develop life skills, independence and emotional well‑being, by:
  • Recognising and engaging customers in activities they are passionate about.
  • Working with customers to seek employment or volunteering opportunities.
  • Encouraging and enabling communication and interaction with others.
  • Supporting and monitoring emotional wellbeing and healthcare needs with appropriate professional contact.
• Help customers manage personal affairs such as reading letters, managing utilities and handling small amounts of money.
• Communicate clearly, building trusted relationships with customers and their wider support network.
• Provide companionship, engaging in conversation to build genuine relationships.
• Take pride and initiative in meeting customers’ needs, creating a safe, comfortable and respectful living environment.
• Maintain detailed, accurate records of care and medication support.
• Respond promptly to and report any concerns relating to care, support, well‑being or behaviour.
• Recognise signs of abuse and immediately report to a manager, following safeguarding procedures.
• Record complaints and proactively discuss the complaint procedure with customers.
• Ensure the building is well maintained, safe and secure by carrying out basic health and safety checks, reporting repairs, maintaining cleanliness and dealing with incidents per local policy.
• Work flexible hours to meet customer and business needs.
• Ensure customers are safe at all times, carrying out duties within Riverside’s Policy and Procedure framework (health & safety, safeguarding, dignity at work, GDPR, cash handling, etc.).
• Deliver the role in line with Riverside company values – “Our Riverside Way”.
• Use the Lone Worker system as per policy when necessary.
• Participate in team meetings, attend regular supervisions and reflective practice sessions.
• Undertake regular training and take responsibility for continuous development.
• From time to time undertake additional duties and responsibilities in consultation with line manager.

Qualifications

• Essential Knowledge & Experience
  • Experience of working in a team and communicating positively with others.
  • Experience of organising tasks while supporting people and planning accordingly.
  • Be a team player with a caring, empathetic, flexible attitude and demonstrate a resilient, can‑do attitude.
  • Ability to use initiative and have confidence to make and act on decisions.
  • Basic administrative & IT skills.
• Desirable
  • Awareness of CQC standards.
  • Experience providing direct care to a vulnerable and diverse group of customers.

Benefits

• Competitive pay & generous pension.
• 25 days holidays plus bank holidays (pro rata).
• Investment in learning, personal development and technology.
• A wide range of benefits.

Diversity and Inclusion

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. We are inclusive and value diversity in all its forms, fostering a workplace where all individuals are respected, empowered and heard.

Travel Requirement

The role may require traveling to other locations across the UK to effectively perform duties.

Other Information

• Role holder is expected to maintain confidentiality at all times.
• Commitment to equal opportunities and promotion of non‑discriminatory practices in all aspects of work.

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