University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Ward Clerk Critical Care
The closing date is 07 June 2026
- Do you thrive in a fast‑paced environment?
- Do you enjoy working within a large team?
- Do you want to make a difference to our patients and families?
The General Intensive Care unit is looking for a motivated and positive person to join our existing fantastic Ward Clerk team. Our unit is a dynamic, highly innovative department which has some of the most advanced nursing and medical protocols, equipment and resources within the UK. We are an open and encouraging department that wants you to help us to continue to provide the very best possible care experience in a friendly, supportive manner that fosters team working and your ongoing development.
This role includes working shifts to cover the hours of 0700 – 2000 Monday to Friday with possible weekend working sometimes required. For more information regarding this role or to arrange an informal visit please call 01173427600.
Main duties of the job
The Ward Clerk team supports the unit and is integral to the smooth running and positive experiences of our staff, patients, and visitors. The main duties and responsibilities are discussed in the job description and person specification.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward‑thinking multi‑award‑winning trust and a digital exemplar committed to improving patient care, our world‑leading research and innovations are having a positive local and global impact. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal‑opportunity employer actively working towards a diverse workforce, we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
- Previous reception or customer‑facing experience in a healthcare or public setting
- Clerical/administration experience including filing and/or reception
- Previous NHS experience
Skills and Abilities
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Able to communicate clearly and act quickly in an emergency
- Good IT skills including Microsoft packages
- Tidy and methodical working practice
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work independently and as part of the team
- Confidence to handle difficult conversations with patients, relatives and carers
Qualifications and Training
- Educated to GCSE grade C or above in English Language and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
University Hospitals Bristol and Weston – Bristol Royal Infirmary
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