Customer Service Agent

Base pay range

Position: Customer Sales Agent

Location: Ayrshire

Salary: 25,000 + monthly bonus

Pertemps are recruiting Customer Sales Adviser to join our Ayrshire based client. The role will involve handling multi-channel customer communication, providing product advice and selling a solution on every call. We are keen to speak to candidates with the drive to succeed in a targeted sales environment.

Responsibilities

• Handle inbound and outbound sales calls with professionalism and enthusiasm.
• Identify customer needs and present suitable products and services to drive sales.
• Upsell additional products and services to enhance customer satisfaction and increase revenue.
• Build and maintain strong relationships with customers to foster loyalty and repeat business.
• Achieve and exceed individual and team sales targets.
• Keep accurate records of customer interactions and sales activities in our CRM system.
• Collaborate with the sales team to share best practices and contribute to team goals.

About You

• Sales experience desired but not essential
• Customer Service/Retail experience
• Excellent communication and interpersonal skills.
• Strong persuasive skills with the ability to upsell effectively.
• Goal-oriented with a drive to meet targets
• Proficient in using CRM software and Microsoft Office Suite.
• A positive attitude and the ability to thrive in a fast-paced environment.

Benefits

• Competitive salary and commission structure.
• Comprehensive training and ongoing professional development.
• A supportive and friendly work environment.
• Opportunities for career progression within the company.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Staffing and Recruiting

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