Ward Clerk, Band 2
The closing date is 30 April 2026
We are looking to recruit a ward clerk position at St Michael’s Hospital supporting our team on a women’s acute mental health in-patient ward.
Main duties of the job
Applicants with previous administrative experience are expected to provide efficient and comprehensive administrative support to the ward manager and ward staff. The role requires friendly and approachable communication skills, the ability to build good working relationships in a fast‑paced environment, and sensitivity/confidentiality due to the nature of the service. Applicants should be able to work autonomously with a flexible approach, strong work ethic, and prioritise and multitask.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, serving communities across Coventry, Warwickshire and beyond.
- Generous annual leave entitlement increasing with time
- Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring
- Salary sacrifice schemes – lease car/vehicle, Cycle to Work, home and electronics, gym membership and more
- Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- Wellbeing support, including an in‑house counselling service and external helpline
- Staff networks and support groups
Job responsibilities
The post holder will provide an effective and efficient admin support service within an integrated, skill‑mixed team. The role involves multi‑tasking under pressure, working flexibly, and collating data for bed stays, ordering equipment/food, taking timely and accurate messages, fire warden duties, managing e‑mails, scanning, keeping up‑to‑date patient records, post and deliveries, arranging sick notes, etc. Work involves ward‑based duties alongside the team, jointly organising and planning weekly workloads, providing cover for colleagues, and offering lunchtime cover to the reception area on a rota basis.
Person Specification
Essential / Desirable
- Good general education (e.g., GCSE English and Maths A-C)
- QCF Business Administration Level 2
- Excellent communication and customer care skills, written and verbal, demonstrating sympathy and compassion
- Experience of working with Microsoft Office packages (Word, Excel, Outlook, PowerPoint, Access)
- Good organisation skills and ability to multitask
- Experience working in a busy office / customer care environment
- NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.
Employer name
Coventry and Warwickshire Partnership Trust
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