Warehouse and Replenishment Operative – Part time
Totton, Southampton
Permanent
Reporting to the Warehouse and Replenishment Manager, Warehouse and Replenishment Operatives make sure the store is replenished with the right stock when customers need it. We rely on every single employee working in Logistics to roll up their sleeves and get the job done – it’s your energy that helps get our products into the hands of our customers. The role is physically demanding; frozen produce is heavy and while trolleys and pallet trucks are provided, there will be the requirement for manual handling to get items into their correct location in the coldstores and shop floor. To do this, you’ll be using handheld devices, product codes and an EPOS system.
If you’re looking for a job that keeps you on your toes, then you’re in the right place. If you love being productive and making every second count, you’ll love work life here at Healthy Pet Store. This is a role for the fast thinkers and without your hard work, our shop freezers & shelves would be empty, so accuracy and a fast pace are essential. Working as part of a team means sometimes, you’ll be required to switch tasks, support other team members, be flexible, and organised with your to do lists across intakes, replenishment and production.
You’ll appreciate the challenges which can come with a growing retailer, such as changing processes and procedures which are needed to improve efficiency. Therefore, you’ll be flexible and cooperative and also be ready to come along with your own ideas which could help improve the way we do things. You’ll be fulfilling one of the most important jobs for the store – to ensure stock is available. This is not a customer facing role, so you will not be engaging with customers other than taking customers to the location of products in store during replenishment.
We are currently recruiting for a Part-Time Warehouse and Replenishment Operative to join our team. This role involves working 14 hours a week on a Thursday, Saturday and Sunday. There are further hours available to cover leave and sickness.
Responsibilities
- Booking in and storing frozen and ambient deliveries with accuracy
- Being responsible for the organisation and tidiness of the cold stores and in-store freezers for the safe storage and ease of viewing of all products
- Ensuring safe working practices are observed at all times
- Liaising with other departments to ensure loss and damages are kept to a minimum and correctly reported
- Sharing best practices with colleagues to continuously improve our service proposition
- Replenishment of frozen and food category stock from coldstore/warehouse to retail freezers and shelves/hooks, ensuring that products are readily available when customers want them
- Ensuring ambient stocks are rotated. Frozen rotation is carried out by the Retail team during freezer cleans
Production
- Fast and accurate labelling of products in own label categories
- Accuracy when looking up barcodes and price look ups
Skills, knowledge and experience
- Strong organisational and communication skills
- Capacity to switch between a cold environment (-18˚ centigrade) and an ambient environment (PPE provided)
- Physically fit and able to lift heavy products within HSE guidelines
- Calmness under pressure
- Hard-working, with a can‑do attitude
- Previous experience in a logistics role, ideally from a warehouse and/or retail replenishment environment, is desirable
- Driving licence is a bonus to potentially cover Home Delivery drivers
- Good level of numeracy, literacy and computer literacy
What we can offer
- Day off for pet adoption/arrival and bereavement
- 25% in-store discount for you and your household pets from day one
- Cycle to Work scheme
- Cutting‑edge concept, category, and product training as well as all statutory workplace training, and management and leadership skills training
- Opportunity to access paid‑for study for industry‑recognised nutrition courses and retail or warehouse qualifications
- Love2Shop and Kudos recognition and rewards
- Employee assistance programme giving colleagues access to shopping savings, private GP and counsellor access, and wellness support, for you and your family
- Birthday and work anniversary gifts
- Bounty payment for introducing new colleagues of £250
- Opportunity for progression if desired
- Mystery shopper and customer service excellence awards
- Free fruit
- Interest‑free loan for annual parking permits
- Christmas bonus subject to store performance
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