Airfreight Import Clerk

We are working with a medium sized freight forwarder who has an exciting opportunity for an Airfreight Import Clerk.

Monday to Friday, 9am – 5:30pm.

Responsibilities

• Ensure accurate data is entered into the system.
• Trained on Cargo Wise ready for release.
• Completes all required import paperwork, including customs work, invoicing and all other essential air import documentation.
• Review all customer booking and clearance instructions ensuring these are understood and followed.
• Provide all relevant service providers with the required information for successful service delivery.
• Ensure full understanding and strict compliance to customs processes and procedures.
• Ensure all delivery instructions are clear, concise and are provided in the correct format.
• Communicate with operations to ensure the accuracy of consignment delivery.
• Manage all consignments by obtaining the latest status information and monitoring accordingly.
• Ensure the recovery of air cargo is managed and complies with ETSF.
• Accurate inventory management of the ETSF.
• In the event of a service failure identify the root cause and take appropriate action to address ensuring the customer is kept fully informed.
• Accurate and timely management of all mandatory milestone data.
• Delivery of accurate costs within company system to alleviate potential revenue variances.
• Raising sales invoices accurately within agreed KPI timescales.
• Comply with all relevant work and safety legislation, standards and organisational procedures and UK security regulations.
• In‑depth understanding of the airfreight product including Incoterms.
• Research and provide competitive quotations to both internal and external customers and follow to ensure a good success rate.
• Provide customer reports where required.
• Constantly consider initiatives which will enhance the customer experience.

Qualifications

• Previous Air Import experience.
• Knowledge of dealing with handling agents.
• Good experience with the ETSF.
• Good Customs experience.
• Experience arranging deliveries.
• Excellent communication skills.
• Cargo Wise experience advantage.

Work Hours

Monday to Friday, 9am – 5:30pm.

Salary

Salary depends on experience.

Benefits

Excellent benefits.

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