We are looking for a friendly and approachable individual to work as a Booking Clerk within our Physiotherapy Administration Team.
This post will be based at Eastbourne DGH although the successful applicant will also be required to cover reception duties at our community sites within East Sussex.
You will need to work on a shift pattern which may involve some 7:30 am starts and 5:30 pm finishes.
Main duties of the job
The role will involve supporting our reception desks across Sussex; and also dealing with queries and processing referrals in our Central Booking Office ensuring the best possible care.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto‑enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
Person Specification
Qualifications
- Good general education to GCSE Grade C or above, with English and Maths
- Typing / text processing / data entry skills to RSAII or equivalent OR Administration NVQ2 or equivalent skills
- Knowledge of Microsoft Office Packages including IT skills in Excel, word processing (typing) and data entry
- ECDL or other recognised IT qualification
- Qualification in use of Microsoft Office Packages
Experience
- Good understanding of office procedures and general clerical experience
- Must be used to working in busy environment with a variety of different people
- Experience of Computerised Booking Systems
- Proven experience of working in a busy Reception
Skills/Knowledge/Abilities
- Excellent telephone manner and communication skills both verbally and written
- Good organisational skills
- Ability to work both in a team and unsupervised
- Good time management
- Recognition of the need for confidentiality
- Ability to understand and follow instructions
- Ability to travel across sites
- Ability to undertake work of a repetitive nature
- Knowledge of basic medical terminology
- Prior use of eSearcher, SystmOne, Excel
Other
- Flexible and responsible approach towards changing work priorities
- Good health record
- Enhanced CRB disclosure clearance
- Evidence of having worked well in a team
- Evidence that personal behaviour reflects Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr…