Dispatch Operative
Our Distribution team are looking for Dispatch Operatives to join our team at Knightsbridge. You will play a vital role in ensuring customer orders are prepared, packed and dispatched to Harrods’ world‑class standards, bringing the magic of Harrods to customers around the world, even after hours.
About the role
Working five days out of seven, mainly Monday to Friday with some weekend cover during peak periods. Shifts are early 7am to 3pm and late 1pm to 9pm, usually 1 week early 1 week late. You will be responsible for the accurate packing, processing and dispatching of both customer and internal orders. You will handle a wide range of products with care, maintain a tidy workspace and support other dispatch and warehouse functions as needed.
Key responsibilities
- Packing shopfloor and courier orders to the highest standards.
- Processing parcels using IShipper and SAP.
- Handling fragile and varied items with care and precision.
- Supporting internal collections from the store, Press Office, Management Offices, Legal Office and Chairman’s Office when required.
- Assisting with the Courier Desk and special taxi deliveries.
- Helping maintain the Trevor Square building on a daily basis.
- Assisting the admin team with urgent requests and any reasonable tasks from your manager.
- Maintaining excellent housekeeping and organisation within the dispatch and warehouse areas.
- Supporting with export tasks when required.
Qualifications
- Detail‑oriented, proactive, strong team player with a hands‑on mindset.
- Comfortable working early and late shifts on rotation, adaptable to changing demands.
- Excellent attention to detail and accuracy.
- Confident using PC systems, comfortable learning new software (e.g., SAP).
- Strong communication and interpersonal skills.
- Flexible, reliable and supportive of your team.
- Ideally have experience in packing, warehouse or distribution roles (training provided).
- Physically fit and able to meet the operational requirements of the role.
Benefits
- 33% staff discount.
- Subsidised medical and dental cover.
- Discounted gym membership and more.
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