Part-Time Store Picker & Customer Service Specialist

Part Time Role

We are looking for a dedicated associate to support our store operations. The ideal candidate has a real can‑do attitude and is passionate about delivering excellent customer service.

Responsibilities

• Ensure customer needs are exceeded at all times while working in a number of areas of the store (shelves, tills, stock, picking deliveries, etc.).
• Accurately pick and dispatch goods using a hand‑held terminal and report any discrepancies to the manager.
• Check quality, shelf life, and packaging integrity in preparation for delivery.
• Provide a high standard of customer service by processing deliveries efficiently and to target.
• Engage politely with delivery staff and respond appropriately to queries and complaints, escalating complex situations to a supervisor.
• Work to meet designated pick rates and uphold store presentation standards.

Requirements

Must be over 18 years of age, with flexibility to work before 6:15 am or after 9:45 pm if required. Prior retail or warehouse experience is an advantage but not mandatory.

DEI & Equality Statement

Booker is a Diversity, Equity, & Inclusion (DE&I) employer. Everyone is welcome, and we are committed to providing an inclusive recruitment process.

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