Showroom Host & Front Desk Receptionist

Benefits

• 25 days annual leave + Bank Holidays (pro rota)
• Company pension scheme
• Employee referral programme

Hours

Saturday 8am-5pm. Availability to cover additional days on an ad-hoc basis is expected.

Job Purpose

The role of Receptionist / Host is to ensure customers and visitors receive an immediate welcome, answer all calls efficiently, and support the smooth operation of the reception area.

Location

Southampton Audi

Reports To

Head of Business

Key Responsibilities

• Ensure reception area is staffed and kept tidy at all times.
• Direct customers towards the seating area and offer refreshments while they are waiting.
• Handle and co‑ordinate all calls and visitors, taking full details of the caller’s business and paging members of staff as needed.
• Establish and maintain a system to monitor the whereabouts of key staff at all times.
• Keep customer refreshments stocked up at all times.
• Maintain the cleanliness of the customer waiting area and kitchen area in the showroom.
• Correctly process all outgoing post ready for dispatch each evening.
• Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.

Essential Skills & Requirements

• Smart appearance.
• Competency in numeracy, literacy and IT.
• Reception/Host experience.

Experience

• Reception/Host experience.

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