Schedule
Available working hours will vary each week, and can range anywhere from 0 to 40 hours.
Duties & Responsibilities as a Receptionist
- Ensure a seamless arrival and departure process for guests, including check‑in, check‑out, room escorting, and luggage delivery.
- Verify and establish appropriate credit arrangements for all guests.
- Collect passports and complete all required procedures in compliance with local legislation and Hyatt’s data privacy standards.
- Handle all cash transactions and billing processes accurately.
- Assist guests throughout their stay, addressing requests and resolving any complaints promptly and professionally.
- Identify and maximize revenue opportunities through effective upselling techniques.
- Provide guests with comprehensive information about the hotel’s services, facilities, and amenities.
About you
Friendly and professional individual with a passion for delivering exceptional guest experiences. Confident in managing front desk responsibilities while maintaining a warm, welcoming demeanor and demonstrating excellent communication skills.
Just some of the benefits you will enjoy as a Receptionist
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
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