Casual Night Receptionist

Location: DoubleTree by Hilton Southampton, Southampton.

We have an exciting opportunity for a Night Receptionist to join our dynamic team. If you thrive in a fast‑paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

• Previous experience in a receptionist or front‑of‑house role (hotel experience preferred)
• Ability to work independently and in a team
• Confident communicator
• Strong attention to detail and the ability to multi‑task
• Confident using booking systems and Microsoft Office platforms

The Role:

• To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• Welcome and check‑in late arrivals with warmth and efficiency
• Handle guest enquiries and issues promptly and professionally
• Complete nightly audit procedures and prepare reports for management

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

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