Availability Window
Tue 14:00–22:00, Wed 14:00–22:00, Sat 15:00–22:00.
Pay
Retail colleague rate starts at £13.28 per hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
Work Hours
We offer a minimum of 16 guaranteed hours per week. Flexibility is available for those who wish to work fewer hours, with a minimum of 12 hours. Shifts are scheduled within the availability windows, with three weeks’ notice.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Equal Employment Opportunity
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Diversity & Inclusion
We are a place where everyone is welcome.
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