Receptionist/Admin

Experience working in NHS, specifically in General Practice

Proficient in using SystmOne, Docman, ICE, and Accurx systems

Skilled in Microsoft Office applications i.e. Word and Excel

Good knowledge of the English language

IT literate

Main duties of the job

• Receiving patients and helping them where possible
• Booking appointments on computers
• Using the telephone, answering routine inquiries
• Taking and giving messages to patients, doctors/nurses
• Administrative/Clerical duties
• Use of computers for repeat prescriptions, appointments etc
• Handling general enquiries, explaining surgery procedures, making new and follow up appointments
• Dealing appropriately with various forms
• Scanning
• Recording requests for home visits and messages
• Any other duties, which may be required and agreed with the Practice

Person Specification

Experience

• Experience in dealing with patients and good telephone manner and able to work on part of a team.
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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