38 hours per week; Permanent
Work Pattern: 9:30am – 5pm Monday – Friday
Ref: LP018
Support Worker – Waveney Area
£27,234.89 per year
Are you passionate about making a difference in people’s lives?
Do you have a caring nature and a desire to support others when they need it most?
If so, we’d love to hear from you!
Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies.
Due to the remote location of the service, a full driving licence is essential.
You will be part of the team delivering our Domestic Abuse Services which include safe accommodation services (refuge) and community-based services (early help and outreach), ensuring that our customers receive an excellent level of support that uses a strengths-based and trauma informed approach and centred around their aims and aspirations. You will work alongside our customers to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing.
About you:
- You will be central to ensuring that our customers have an outcomes‑based safety and support plan in place that meets their aims and aspirations.
- You will support our customers to manage risk and take positive risks to enhance their well‑being working alongside other support agencies to ensure a holistic approach.
- You will be involved in referrals, risk assessing and supporting the team to ensure that our customers, colleagues, and our buildings are safe by adhering to good practice, legislation and safeguarding procedures.
- You will be actively engaging with our customers and wider stakeholders to ensure that the service thrives and delivers to our best ability.
- You will support our customers to link into the local community, to gain new networks and opportunities through volunteering, training and work.
- You will be a strong advocate for our customers through getting to know them and recognising them as experts through their lived experiences.
Our ideal candidate will:
- Be a strong advocate for our customers through getting to know them and recognising what they have experienced.
- Have relevant experience within this field of work.
- Be able to deal with often difficult and complex situations.
- Work alongside vulnerable customers.
- Have support and safety planning experience.
Benefits
- 22 days annual leave (pro rata). Please note that bank‑holiday work will be required as part of this role.
- Buy/sell annual leave.
- Cashback health plan.
- Free DBS checks.
- Access to Blue Light Card – membership fees apply.
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
- Wellbeing programme.
- Reward and recognition awards.
Person Specification
- GCSE Maths and English (Grade 9-4 / A-C or equivalent)
- A full driving licence is essential.
Equal Opportunity
We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
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