The Driver Receptionist role at IC24 based in Broomfield Chelmsford is a temporary position offering a dynamic combination of responsibilities, including both reception and transport duties. With a salary starting at £12.71 per hour, this role also provides enhancements for unsociable hours, making it a financially rewarding opportunity. Working primarily during out-of-hours, weekends, and night shifts, the role is ideal for individuals looking to make a tangible impact in the Mid & South Essex region. With the flexibility to work across multiple locations including Southend, Thurrock and Basildon, this position offers variety and potential career growth within a leading not‑for‑profit social enterprise committed to improving healthcare services.
Main duties of the job
In this role at IC24, you will be at the heart of providing essential care during out‑of‑hours. As a Receptionist, you will welcome patients compassionately, handle various patient needs, and ensure confidentiality while maintaining accurate records. Your strong empathy and IT skills will be crucial, especially in distressing moments for patients. As a Driver, you will conduct vehicle checks and safely transport clinicians to home visits, sometimes accompanying them into patient homes, ensuring the correct use of equipment and vehicles.
- Welcoming patients with compassion and ensuring confidentiality.
- Handling a variety of patient needs, including appointment booking, comfort calls, and dealing with sensitive situations.
- Using excellent empathy and strong IT skills to navigate systems while offering support, especially in moments of distress.
- Ensuring two‑way communication with call centres to ensure efficient operations.
- Conducting vehicle and equipment checks and safely transporting clinicians to home visits, possibly accompanying them into patient homes.
- Ensuring correct use of equipment and vehicles at all times.
Every shift offers variety, making it an engaging role while providing the opportunity to make a real difference in the community. There are clear pathways for career progression and development in a variety of roles within IC24.
Location
Broomfield Chelmsford. Flexibility to cover other bases in Southend, Thurrock and Basildon when required.
Hours
Weekends and night shifts are available.
Benefits
- Hourly rate from £12.71.
- Enhanced rates up to 60% on top for bank holidays.
- Additional annual leave above statutory minimum based on service.
- Opportunity to join the NHS Pension Scheme.
- Free 24/7 independent counselling service.
- Learning and Development Opportunities.
- Free membership to reward and discount platform.
- Access to Blue Light Card and other NHS Discount Schemes.
Qualifications
- Must hold a full, clean, manual UK driving licence and have the ability to drive both automatic and manual vehicles.
Disclosure and Barring Service Check
This role requires a satisfactory Standard DBS disclosure and two references. The post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to be made to the Disclosure and Barring Service.
About us
Integrated Care 24 (IC24) is a leading not‑for‑profit social enterprise focused on delivering innovative, patient‑centered primary care services. We serve over 6 million patients with services including GP‑led out‑of‑hours care, the NHS 111 service, and both primary and secondary care support. We are committed to enhancing access to health and social care, fostering a diverse and inclusive workforce, and encouraging applications from ethnic minorities, applicants with a disability, and other under‑represented groups.
Equal Opportunity
We are committed to providing equal opportunities for all people and particularly encourage applications from ethnic minorities, applicants with a disability and those from other under‑represented groups.
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